Frequently Asked Questions
Q. What is the CHI Enviro American Smoothing Treatment?
A. This revolutionary treatment eliminates up to 95% of frizz, may reduce curl depending on hair type and instantly adds amazing shine and silkiness to the hair. It is a protein reconstruction complex with pearl complex and silk added to increase shine and strength.
The combining of cysteine can synergize with hairs natural cysteine, thus rearranging cysteine proteins in the hair's natural fiber. There is no bond breaking with this invention only rearranging. It’s protein and amino acid complex allows temporary change in the structure of hair fibers, leaving hair easier to comb and hair that is silkier, smoother and shinier.
With each treatment, the absorption of amino acids, proteins, silk and pearl makes the hair regenerate natural proteins, repel humidity, giving smoother and silkier, straighter and shiner hair that will blow-dry faster and easier.
Q. Is there formaldehyde in this product?
A. No, CHI Enviro Smoothing Treatment is 100% formaldehyde free.
Q. What is formaldehyde and how can it affect my health?
A. Formaldehyde is a colorless, strong-smelling gas that presents a health hazard if you are exposed. You can be exposed to formaldehyde if you breathe it into your lungs, if it gets into your eyes, or if it is contained in a product that gets onto your skin. You can also be exposed accidentally if you touch your face, eat food, or drink after using a product containing formaldehyde without first washing your hands. It can irritate the eyes and nose, and cause coughing and wheezing.
Formaldehyde is a "sensitizer," which means that it can cause allergic reactions of the skin, eyes, and lungs such as asthma-like breathing problems and skin rashes and itching. When formaldehyde is in a product that gets sprayed into the eyes, it can damage the eyes and cause blindness. It is also a cancer hazard and used on deseased people.
Q. Is this product for all hair types?
A. Yes, CHI Enviro American Smoothing Treatment is available in three formulations for all hair types: Virgin/Resistant, Colored/Chemically Treated and Highlighted/Porous/Fine.
Q. Can I color my hair?
A. Yes, permanent color or highlights can be done on the same day.
Q. Can the CHI Enviro American Smoothing Treatment be used on chemically treated, previously relaxed hair?
A. Yes, it may even help to restore hair’s moisture, leaving hair silky and
Q. Will my hair lose volume if I receive the CHI Enviro American Smoothing Treatment?
A. No, your hair will not lose volume as a result of receiving the CHI Enviro American Smoothing Treatment. Your hair will maintain its natural volume and you will still receive great bend and memory when blow-drying and/or using a curling iron.
Q. Will my hair return to its original state after the CHI Enviro American Smoothing Treatment has completed its life cycle?
A. Yes, the hair will revert to its original state once the CHI Enviro American Smoothing Treatment has completed its life cycle of up to 16 weeks, however, the condition of the hair will actually improve as a result of the fortifying and conditioning nature of the product.
Q. Can you swim in the pool or ocean after you have the CHI Enviro American Smoothing Treatment?
A. Yes, you can swim in either the pool or the ocean after you receive the CHI Enviro American Smoothing Treatment, however, the treatment may be slightly compromised if you swim on a regular basis. We recommend that you apply the CHI Enviro American Smoothing Treatment Smoothing Serum on the hair prior to swimming in order to act as a protective barrier to maintain the smoothest possible result for the longest period of time.
Q. Can I shampoo my hair after the treatment?
A. We suggest waiting 1 day (24 hours) before you shampoo. If you accidentally get your hair wet, dry hair immediately and smooth with your CHI Iron (4 button) set to the correct temperature.
Q. Can I use ties?
A. You must not use ponytail bands, clips, headbands, or anything that would stifle the hair’s smooth pattern for 7 days after treatment.
Q. How long will this treatment last?
A. The treatment should last up to 4 months depending upon hair type and maintenance provided at home from client. Client is recommended to use CHI Enviro Home Care Maintenance Shampoo and Conditioner. Each product has been enriched with pearl and silk complexes to help prolong the
Q. How soon can I do a touch up?
A. This hair smoothing treatment can be given again after 4-6 weeks. It has no harmful chemicals. Only amino acids, proteins, silk and pearl are infused into the hair.
Q. How long does the treatment take to complete?
A. Average time is usually 2 hours. The length, density and amount of hair will determine the time spent during this service.
Q. What is rearranging bonds?
A. Rearranging bonds means that there is a temporary realignment of the cysteine proteins. Results are temporary and no permanent changes take place. The bonds will go back to their natural state within 4 months.
Q. Can I receive a CHI Enviro American Smoothing Treatment if I am pregnant or breastfeeding?
A. There have been no clinical tests performed on the safety of performing the CHI Enviro American Smoothing Treatment on pregnant women or women who are breastfeeding. As a result, we do advise against pregnant or breastfeeding women receiving the CHI Enviro American Smoothing Treatment.